Koru Mind and Body Limited is committed to protecting and respecting your privacy and ensuring best practice compliance with data protection laws.
Any changes we may make to this policy in the future will be posted on this page, so you will always know what personal data we collect about you, the purposes we might use it for and to whom we might disclose it.
Important information and who we are
www.korucoach.co.uk is a site operated by Koru Mind and Body Limited (the “Company”) a company registered in England and Wales under company number 11427243.
If you have any questions or would like more information about the collection and use of personal data by the Company, you can contact us by sending an email to firstname.lastname@example.org. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Your legal rights
Under certain circumstances, you have legal rights under GDPR in relation to your personal data which are known as data subject rights. Those rights are:
Where you seek to exercise any of your data subject rights, we may need to request specific information from you to help us confirm your identity and establish your right to exercise such rights. This is a security measure to ensure that your personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to exercise your data subject rights to speed up our response.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You have the right to make a complaint at any time to the ICO regarding the collection and use of personal data by the Company. However, we would appreciate being given the chance to help you with your concerns before you approach the ICO, so please contact us using the details above in the first instance.
The personal data we collect about you
Personal data is any information about an individual which can identify that person. It does not include any information where the individual’s identity has been removed (this is known as anonymous data), which we may collect, use and share for any purpose.
We may collect the following personal data about you:
We may collect and process the following personal information about you, which you will give us by filling in the forms on our site or by corresponding with us by e-mail or otherwise through use of our site:
With regard to each of your visits to our website, we may automatically collect technical information, including the internet protocol (IP) address used to connect your computer to the internet, and information about your visit. We do this using Google Analytics and Cookies.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Set out below is a description of all the ways we plan to use your personal data. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.
Please note that we may use your personal data without your knowledge or consent where this is required or permitted by law.
We will use your personal information to respond to your enquires and for the following specific reasons:
We will not sell, distribute or lease your personal information to third parties.
The majority of the personal data we collect will be stored and used in the UK at our offices and in our secure data centre(s). We will only transfer your data outside of the European Economic Area where it is necessary for us to do so.
Security of personal data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
In addition, we limit access to your personal data to those who have a business need to know. They will only use your personal data for specified purposes and are required to keep your personal data confidential.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website; any transmission is at your own risk.
Retention of personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of your personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we use your personal data, whether we can achieve those purposes through other means and applicable legal requirements.
Third party websites etc.
Our website may, from time to time, include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third party websites, plug-ins or applications and are not responsible, and do not accept any liability, for their compliance with data protection laws.
When you leave this website, we encourage you to read the privacy policies of every website you visit or plug-in or application you download, in particular before submitting any personal data to those websites, plug-ins or applications.